Need to return your Cushionology gel slippers?
Unused merchandise will be eligible for a full refund within 60 days of date of purchase on footpetals.com along with your packing slip and original tags attached.
If there is a defect, please contact our customer service team directly at firstname.lastname@example.org or 800.785.9565. Foot Petals reserves the right to approve all returns, and has the right to refuse a refund request if it does not comply with this policy requirement.
Merchandise eligible for returns may be returned free of charge by using the prepaid return label that is included in your original package.
Follow these steps to return your Cushionology Slippers:
- 1. Repack your merchandise securely in the original package (if possible).
- 2. Enclose the original packing slip to ensure proper credit. Be sure to keep a copy of the packing slip for your records.
- 3. Affix the prepaid label to your package and return to:
Attn: Foot Petals Returns Dept.
18215 Rowland Street
City of Industry, CA 91748
Note the tracking number from your return to ensure that the package arrives at the warehouse. If you have misplaced your free return label, please contact us at email@example.com or 800.785.9565. You can expect a refund in the same form of payment used for purchase within 14 days of receiving your returned merchandise.