Customer Service FAQs

what is your return policy?

Unused merchandise will be eligible for a full refund within 30 days of date of purchase. Merchandise eligible for returns may be returned free of charge by using the prepaid return label that is included in your original package. Learn more.

how can I check the status of my order?

You can sign in to your account to view order history, tracking information, and information about past orders at Foot 24 hours a day.

how long does it take to process a return?

Please allow up to 4 weeks for a credit to appear on your original form of payment.

is there a warranty on Foot Petals products?

Foot Petals offers a 1 year manufacturer’s warranty on all merchandise from the date of purchase. Learn more about the warranty.

does Foot Petals have a print catalog?

No, Foot Petals does not currently have a print catalog. We introduce new seasonal product twice a year – in the Spring and Fall.

does Foot Petals offer gift cards for sale?

No, we do not currently offer gift cards for sale.

does Foot Petals ship internationally?

No, we do not currently ship outside the United States on Foot